Source: Peter Taylor and Toronto Railway Museum
Date: October 2020
Interviewer: Thomas Blampied
Interviewee: Peter Taylor
Location: Virtual interview
Peter describes some of the challenges of working with passengers.
Peter Taylor: “Yeah, there were a couple of couples that were, just, straight out of a nightmare in terms of never seeming to be happy with whatever they had, always wanting things differently done than they had been done. And I think one of the memories that stands out for me, I was talking about tipping earlier on, I remember we got to Winnipeg with this couple, and I had worked hard to try and make them happy, clearly they still weren’t. And so, I was standing there and the fellow put his hand out and I put my hand out, I thought he was going to give me something, and he did. He gave me ten cents. And I let it drop through and I said ‘I think you dropped something, sir!’, and we didn’t have any further conversation. But it was just, you know, groan, groan, groan, complain, complain, complain…and I mean, maybe that’s all he could afford. But he seemed to me much better off than that. He didn’t need to tip me, anyway. But I thought, ‘Don’t give me that. Give me nothing rather than something as token as that’. But they were just, they were never happy. You know, the people always want more than they have, and you can do what you like to try and satisfy their needs, but they’re never quite content.”